"Sales revenue is up but profit isn't."
You are selling more and keeping less of it. Somewhere between the order and the bank account, the value is going somewhere else.
Pricing advisers · Manchester & Houston
Not because anyone did anything wrong. Prices drift. Discounts get agreed and never reviewed. Costs go up quietly. Three years later the money is leaking from a dozen small places, and nobody can point to any of them.
We find it, prove it in pounds, and fix it. Usually without you raising a single price.
Most finance teams can show you the top line and the bottom line. Very few can show you the middle. The middle is where we work.
Does this sound familiar
If two or three of these ring true, there is money sitting in your business that you have not been able to see. That is not a criticism. It is the normal condition of a company that has grown faster than its pricing.
You are selling more and keeping less of it. Somewhere between the order and the bank account, the value is going somewhere else.
You have a rough idea. But if someone asked which ten customers actually lose you money, you would have to guess, and you would probably guess wrong.
The same product goes out at eight different prices depending on who sold it and what mood the week was in. Nobody set that up on purpose.
You hear a rival moved their prices when a customer tells you, or when you lose the order. By then you have been wrong for six weeks.
The pricing was set when the business was half the size. Costs have moved since. The prices largely haven't, or they've moved by feel.
Every one of these is measurable, and most of them are fixable within a quarter. You do not need new customers to make more money. You need to stop losing what the customers you already have are paying you.
Score yourself
Five questions. Answer honestly, nobody is watching. You'll get a score out of a hundred and a straight answer about what it means.
Could you tell me, today, which of your customers or products actually make you money once every cost is counted?
Does your business have a written rule for how much anyone is allowed to discount, and does anyone enforce it?
Would you know within a week if your main competitor changed their prices?
Have your prices been properly reviewed against your costs in the last twelve months?
Is your pricing information produced automatically, rather than someone rebuilding a spreadsheet every month?
What we do
You don't have to take all five. We start by measuring where you stand, then we only do the work that's worth doing. If one area is fine, we say so and leave it alone.
Stop giving money away without meaning to.
Know what things really cost before you price them.
Never be the last to know a competitor moved.
Price with evidence instead of instinct.
Stop rebuilding the same spreadsheet every month.
Three weeks. One clear answer.
The starting point
The IQ Check is a fixed piece of work with a fixed price agreed before we begin. We look at your real numbers, not a questionnaire, and we come back with a plain answer to one question: how much money is your pricing costing you, and where is it going?
If we can't find recoverable money worth several times what the work costs you, you don't pay for it. We would rather tell you your pricing is in good shape than sell you something you don't need.
Book a callAll we need from you: your sales history and your costs
Sectors
We've done this in shops, on forecourts, in hotels, in factories and in service firms. The method doesn't change. What changes is where the money tends to hide, and we know where to look.
Margin dies one product at a time, and nobody notices until the quarter closes.
Marking things down too early, promotions that cost more than they bring in, small lines nobody realises are unprofitable, and platform fees.
A clear view of margin per product, honest numbers on which promotions actually worked, and daily visibility of what rivals charge.
MarketIQ, because you can see your competitive position within three weeks.
Prices move daily and the margin is decided in pennies, site by site.
Reacting to competitors too slowly, chasing volume at the cost of margin, and grouping sites together that no longer behave alike.
Rules that price each site properly, live monitoring of local competitors, and a clear read on how much volume a price move actually costs you.
DecisionIQ, because the rules are where the value concentrates.
An empty room or table is gone forever, so every day you price by feel costs you.
Booking platform commission, the same rate midweek as at the weekend, group discounts nobody signed off, and quiet periods left unmanaged.
Rates that move with demand, the true cost of each booking channel, and a clear picture of how far ahead people book and what they'll pay.
CostIQ, because the real cost per channel is usually the missing number.
Every quote is a negotiation, and every negotiation is a decision nobody checked afterwards.
Discounts with no limit, rate cards that haven't moved in years, and extra work quietly done for free.
An honest read on what you win and lose at each price, a rate card that reflects the value you deliver, and clear limits on who can discount what.
MarginIQ, because the win and loss data usually already exists.
The price on the invoice and the money in the bank have been drifting apart for years.
Rebates agreed a long time ago, delivery costs absorbed without thinking, generous payment terms, and legacy customer prices nobody reviews.
The full journey from list price to banked price, a ranking of which customers are worth having, and a rebate policy that makes sense today.
MarginIQ and CostIQ together, run as one piece of work.
The packaging you decided at launch is still running the company three years on.
Tiers that don't match how people actually use the product, growth left on the table, and customers leaving because of structure rather than price.
Packaging that matches real usage, a sensible basis for what you charge for, and evidence of what customers will accept before you change anything.
DecisionIQ, because the structure is what's holding you back.
How it works
No lengthy discovery phase, no army of juniors, no bill that grows while you watch.
Half an hour. We ask about the business and you ask about us. If we're not the right answer for you, we'll tell you then rather than three meetings later.
Three weeks looking at your real numbers. You get a score, a figure in pounds, and a ranked list of what to fix.
We start with whatever is costing you most. Scope, cost and timing are agreed before we begin, and they don't move.
Competitor tracking and automated reporting keep running, so the problem doesn't quietly come back the year after.
Selected work
Client names stay confidential. The results don't.
[ Replace with a real result. What was wrong, what changed, what it was worth, over what period. Keep it in plain words. ]
[ Replace with a real result. Anonymised is fine. Invented is not, and buyers at this level do check. ]
[ Replace with a real result, or delete this card entirely. Two strong examples beat three thin ones. ]
Questions
Almost never. This is the biggest misunderstanding about pricing work. Most of the money we find comes from inconsistency, not from being too cheap. The same product sold at eleven different prices for no good reason. Fixing that lifts your average without touching what you look like to the market. Where a genuine increase does make sense, we work out the risk to your sales volume before we recommend it, and you decide.
Everything is fixed scope and fixed fee, agreed in writing before we start. No day rates, no clock running, no invoice that grows. We'll give you a number on the first call once we understand the size of the job, and it doesn't change afterwards.
It usually is, and that's fine. We work with what exists. If your systems genuinely can't tell you what an individual customer paid for an individual product, that in itself is the finding, and it's normally the first thing worth fixing. We'll be honest about it rather than charging you to analyse something that isn't there.
Very little. Most of the work happens on our side. We'll need a data extract at the start and a few short conversations with the people who set prices and sign off discounts. We don't sit in your offices for months or run workshops nobody asked for.
Nothing moves until a confidentiality agreement and a data agreement are signed. Wherever the work allows it we use anonymised extracts, because we don't need your customers' names to find your margin. Everything is deleted or returned at the end, on your instruction.
Yes. Models, reports and tools are yours, documented and handed to your team. The one exception is competitor tracking, which we host and maintain ourselves, because it breaks the moment a competitor changes their website and you don't want to be left holding something that quietly stopped working.
Your finance team reports what happened. That's a different job from working out what should have happened and why. They're also usually flat out. This is specialist work that most businesses need properly once, then only need to maintain, which is exactly why it makes more sense to bring in than to hire.
Then we tell you your pricing is in good shape, and you have that in writing for your board. If we can't find recoverable money worth several times what the work costs, you don't pay for it. We'd rather lose a fee than sell you something you didn't need.
Fill in the form below or send us an email. We come back within one working day and put half an hour in the diary. On that call we'll tell you honestly whether this is worth doing.
Where we are
Our UK base. Manchester sits within a couple of hours of most of the country's manufacturing, retail and distribution businesses, which is exactly where pricing tends to have been left alone the longest.
Our North American base. Energy, fuel retail and industrial distribution, in a market where pricing is taken seriously and the standard to beat is higher.
Get started
Tell us a little about the business. No pitch deck, no pressure, and if we're not right for you we'll say so on the first call.
hello@priceiq.co.uk
Manchester +44 (0)000 000 0000
Houston +1 (000) 000-0000